Hit the Share icon and select Screenshot.Once the app has installed, open it and type internode.on.net or another address you wish to ping/traceroute into the address bar at the top of the screen, then hit the Start button to begin the test.Open the App Store and run a search for 'PingPlotter" to find, download and install the PingPlotter app.You can use Command+V to paste this screenshot directly into an email to send to be sure to include your username or account number plus any reference number you've been provided regarding your issue so we can make a note of the test results on your account and provide further assistance. Use the Command+Shift+3 keys on your keyboard to take a screenshot of the test results.Type internode.on.net or another address you wish to ping/traceroute into the address bar at the top of the page, then hit the Start button to begin the test.After running through the installation, launch the application.You can use CTRL+V to paste this screenshot directly into an email to send to be sure to include your username or account number plus any reference number you've been provided regarding your issue so we can make a note of the test results on your account and provide further assistance. Use the Print Screen (PrntScr) key on your keyboard to take a screenshot of the test results.Once the test results appear relatively stable, hit the Pause button. Allow the test to run for at least a minute.Type internode.on.net or another address you wish to ping/traceroute into the address bar and hit the Start button to begin the test.Hit the + (plus) icon at the top of the page to open a New Trace tab.
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